Privacy Policy

Welcome to Chem Dex. We respect your privacy and are committed to protecting the personal information you provide while using our application and related services.

This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you when using Chem Dex.

By accessing or using Chem Dex, you acknowledge this Privacy Policy.

1. About Chem Dex

Chem Dex is a product and price-information platform designed to help users explore products and understand their pricing information.

The application may provide features including:

Product and chemical information
Current minimum and maximum price ranges
Average product prices
Historical price information
Changes in product prices over time
Price trends and comparisons
Product categories and search
Featured products
Product wishlists or saved products
Notifications and other product-related updates

The prices, price ranges, historical information, trends, and other product information displayed through Chem Dex are provided for informational purposes only.

2. Information We Collect

Depending on the features you use, Chem Dex may collect information that you provide directly to us.

This may include:

Name
Email address
Phone number
Country code
Account credentials
Profile information
Products added to your wishlist or saved products
Information you provide when contacting us

We only collect information reasonably necessary to provide and improve the functionality of Chem Dex.

3. Information Collected Automatically

When you access or use Chem Dex, certain technical information may be collected automatically where applicable.

This may include:

Device type
Operating system
App version
IP address
Device identifiers
General usage information
Features or pages accessed
Crash and diagnostic information
Date and time of access

This information may be used to maintain application stability, identify technical issues, improve performance, prevent misuse, and understand how our services are used.

4. How We Use Your Information

We may use collected information to:

Create and manage your Chem Dex account
Authenticate users and maintain account security
Display products and relevant product information
Maintain your wishlist and preferences
Provide product-related notifications where enabled
Improve application functionality and performance
Understand how users interact with Chem Dex
Respond to questions, feedback, or support requests
Detect and prevent fraudulent or unauthorized activity
Maintain the security and reliability of our services
Comply with applicable legal requirements

We do not sell your personal information.

5. Product Prices and Historical Price Information

Chem Dex provides information relating to product prices, including current price ranges, historical prices, average prices, and changes in prices over time.

Product prices may change frequently and can be affected by market conditions, suppliers, geographic regions, availability, demand, and other factors.

While we aim to provide useful and accurate information, Chem Dex does not guarantee that displayed prices, price ranges, historical prices, trends, or other product information are complete, accurate, or current at all times.

Users should independently verify important pricing information before making purchasing, commercial, investment, or other financial decisions.

Information displayed by Chem Dex should not be considered financial, investment, trading, or professional advice.

6. Wishlist and User Preferences

If you use features such as wishlists, favorites, or saved products, Chem Dex may associate those selections with your account.

This information is used to provide personalized functionality, such as allowing you to access previously saved products.

You may be able to remove products from your wishlist at any time through the application.

7. Notifications

Chem Dex may provide notifications relating to:

Product information
Price changes
Important account activity
Application updates
Other relevant service information

If push notifications are enabled, a device notification token may be used to deliver notifications to your device.

You can control push notification permissions through your device settings where applicable.

8. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers when reasonably necessary to operate Chem Dex, such as providers of:

Cloud hosting
Database infrastructure
Push notifications
Application analytics
Error and crash reporting
Email or communication services
Security and infrastructure services

Such providers may process information only as necessary to provide their respective services and subject to applicable contractual and legal requirements.

We may also disclose information where required by applicable law, regulation, court order, governmental request, or when reasonably necessary to protect the security and rights of Chem Dex and its users.

9. Third-Party Services

Chem Dex may use third-party services, libraries, APIs, or software development kits to provide certain functionality.

These third parties may process limited information according to their own privacy policies.

Where applicable, we encourage users to review the privacy policies of relevant third-party services.

10. Data Security

We take reasonable technical and organizational measures designed to protect user information against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include secure authentication, access controls, encrypted communications, server security measures, and restricted access to application data.

However, no internet-based service or electronic storage system can guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide Chem Dex services, maintain user accounts, comply with applicable legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Information that is no longer required may be deleted, anonymized, or securely retained where required by applicable law.

12. Your Rights and Choices

Subject to applicable law, you may have the right to:

Access certain personal information associated with your account
Correct inaccurate or outdated information
Update your profile information
Request deletion of your account or personal information
Withdraw consent where processing is based on consent
Disable optional device permissions
Disable push notifications
Contact us regarding questions or concerns about your personal information

Certain information may need to be retained where required by law or for legitimate security, fraud-prevention, dispute-resolution, or compliance purposes.

13. Children's Privacy

Chem Dex is not intentionally designed to collect personal information from children.

If we become aware that personal information belonging to a child has been collected in circumstances requiring parental or guardian consent under applicable law, we will take appropriate steps to address or remove that information.

Parents or guardians who believe that a child has provided personal information through Chem Dex may contact us.

14. External Links

Chem Dex may contain links to third-party websites, products, resources, or services.

We are not responsible for the privacy practices, security, accuracy, or content of third-party services. Accessing an external service is subject to that service's own terms and privacy policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Chem Dex, our practices, technologies, or applicable legal requirements.

When the policy is updated, the "Last Updated" date at the top of this page will be revised.

We encourage users to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Chem Dex
Email: support@chemdex.com